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Toronto, Canada
In its quarterly review of Network Operations, WSI released figures
today indicating that its Toronto Data Center continues to set the
standard for network and web hosting reliability. According to WSI
CTO Bob Lewis, the Company’s Toronto Data Center has maintained
99.9% service availability since January of 2003, surpassing the
company’s stated SLA (Service Level Agreement) of 99.7% uptime. This
level of service availability places WSI in the top percentile of
web hosting performance.
Network stability has always been a priority for WSI, a fact proven
during the unprecedented August 2003 blackout that affected millions
of homes and businesses across the northeastern U.S. and Canada.
While many I.T. companies were left in the dark until power levels
stabilized, WSI’s full services were back up in less than 4 hours
and its critical systems were unaffected by the blackout. Lewis
attributes this success under such extreme circumstances to the
company’s investment in backup systems and well-defined disaster
recovery protocols. “From the moment power was lost, our backup
systems maintained our core services and on-site generators were
activated to restore reliable hosting capacity,” explains Lewis.
WSI’s system of redundant Internet connections meant connectivity to
the Internet was uninterrupted, even though many area Internet
Service Providers were offline or operating at reduced capacity.
As the world’s leading Internet Solutions franchise, the demands
placed on the WSI Data Center are significant. Every day it serves
the operational needs of over 700 franchised offices worldwide and
thousands of hosted websites. WSI’s global e-Marketplace model also
relies on the Toronto Data Center to unite numerous production
centers and suppliers with franchisees and the Home Office for vital
day-to-day business functions. This amounts to over 2 million
emails, over a half a billion hits to its web servers and 350GB of
outgoing bandwidth each month.
Through its regular investment in high-end equipment and an ongoing
partnership with IBM, WSI has consistently met these demands while
maintaining the highest levels of service – definitely a point of
pride for the rapidly growing franchise network. “We project even
more growth through the 4th quarter of this year,” states Lewis “and
further spending on hardware and staffing to meet that growth” he
concludes. To keep things running smoothly, all of WSI’s systems are
monitored 24 hours a day, 7 days a week by experienced I.T.
professionals, including Microsoft Certified System Administrators.
Bob Lewis, WSI’s Chief Technology Officer brings 20 years of I.T.
experience from Fortune 500 companies including Merrill Lynch, Aetna
Life Insurance and the Bank of Nova Scotia. His background includes
all areas of application development, project management, server and
database management. Looking ahead, Lewis is excited about expanding
WSI’s network capabilities by bringing on new internet traffic
routing hubs in selected countries, further enhancing the speed and
reliability of the company’s services.
About WSI
WSI, headquartered in Toronto, Canada, is ranked the #1 Internet
Services Business in the world and the 4th fastest-growing
International Franchise. With systems that have been developed,
utilized and proven by over 700 Internet Consultants in 87 countries
worldwide, WSI delivers thousands of e-Business solutions to small
and medium sized businesses annually. Visit www.wsicorporate.com for
more information.
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